Uniprise^® is a global health and wellness care benefits management, consulting, administration and technology services and outsourcing company. It is part of the UnitedHealth Group Commercial Markets Group, with adjusted revenues of US $19.02 billion as of March 31, 2008.

• Reported first quarter 2007 revenues of US $10.05B as of March 31, 2007.
• Reported second quarter 2007 revenues of US $10.05B as of June 30, 2007.
• Reported third quarter 2007 revenues of US $10.08B as of September 30, 2007.
• Reported fourth quarter 2007 revenues of US $10.10B as of December 31, 2007.

We are committed to delivering innovation, advancing health care, delivering a personalized consumer experience and maximizing your health care investment. Uniprise collaborates with large and sophisticated companies to help them deliver effective and efficient health care benefits programs to their employees.  Together with America’s leading employers, Uniprise is working to make health care work better: improving access, quality, transparency, usability and affordability.

Today, Uniprise manages benefits for over 450 employers, representing some 12 million individuals.  We have extensive relationships with over half of the Fortune 100. Our commitment to client satisfaction strengthens and extends our relationships. Our client retention rate is 97% and the average length of client relationship is 14 years.

As part of our ongoing research, we asked Uniprise customers about the key drivers for their health benefit plan designs and compared the information against a broader independent employer survey.  Not surprisingly, controlling costs is still universally the #1 issue.  However, according to this survey, 40% of large employers recognize the importance of better employee health and wellness, and engaging them in their own care, to help improve their health and lower future costs.

Why is Uniprise best equipped to help today’s large businesses solve those problems? 

The UnitedHealth Group of companies are recognized for our innovation.  Today, that innovation includes being able to integrate clinical, behavioral, financial, administrative and claims data into a consumer centric view.  This perspective helps us identify more and more opportunities to better control costs, promote proactive health and wellness, and engage consumers.

We recently developed the 2008 Uniprise “Value Story” - our lingo for deeply reaching out to customers and throughout our organization (sales, product, client account teams and executive management) to extract our essence and value. What makes us different than other insurers? What results make that “difference” meaningful to our key stakeholders and their members?

• Healthier workforce,
• Lower costs,
• Engaged consumers, and….
• Partnering for performance.

• Our data-mining expertise:  With 25 million members, and a culture of innovation, we provide customers new and insightful solutions.
• Network: 99.6% of our participating hospital network remains under contract or renews annually without notice or disruption.  97% of the U.S. population has access to our providers.
• UnitedHealth Premium^®: Savings from redirection to this quality and efficiency focused designation program average 22%.
• Clinically Integrated Networks: A significant impact on cost drivers of the delivery system.
  • Inpatient – reduces targeted hospitalization costs and length of stay by 3-5%
  • Radiology – ~ 21% reduction in utilization or redirection to lower intensity service.
  • Oncology – one example includes a 12% decline in use of a drug costing as much as $100,000 per treatment.
  • Spine disorders – 7-10% savings in chiropractic spine care costs.
  • Cardiology – 22% increase in referrals by Primary Care Physicians also receiving a follow-up visit by network medical directors to reinforce the importance of the program.

• Personal Health Support: 5% higher utilization of preventive care, and overall lower medical costs.
• Customer engagement: 93% of members who spoke with their designated nurse coach remembered his/her name and phone number months later. We apply our consumer engagement model to all our members.
• Reduced costs: costs per member decreased up to 5% against 2003 baseline, based on a study over a 3 year time period, with over 2 million members.
• Clinical Outcomes Value Report (COVR):  a comprehensive assessment of activities and interventions which provides meaningful financial value and ROI for the employer.
• Consistently performing below Industry  trend:

• Unique technologies improve service:  a new level of support with the help of sophisticated technologies and our Rapid Resolution Experts who have additional expertise and authority so that 92% of questions are resolved on the first call.  
• Personalization increases activation:  We reach out to consumers through personalized health messaging that includes ways they can improve their health, achieve value or savings, and better utilize the health care system.
• Message options:  Not every member wants to receive messages the same way, so we offer many options including the Web, e-mail, the personal health record, and our health statements.
• Simplicity with Real Time Adjudication:  Uniprise members will enjoy the convenience of immediate claims processing, right at the provider location; this will reduce wait time and increase the accuracy of claim payments – a best practice in the industry.

* Revenues for Q107, Q207, Q307, Q407 and full year 2007 were $10,062, $10,049, $10,083, $10,104 and $40,288 for Commercial Markets (UnitedHealthcare and Uniprise); $7,026, $6,791, $6,365, $6,278, and $26,460 for Ovations, and $978, $1,128, $1,155, $1,190 and $4,451 for AmeriChoice, respectively.

¹Based on internal data.